CUSTOMER CARE

Our dedicated customer service is here to serve you. You can shop at justlounge.com 24/7 and your order will be delivered to all GCC countries. E-mail us and we'll guarantee to get back to you within 24 hours. If you have any questions about a product or if you need style tips, our excellent customer service team will be able to assist you with your inquiry either by phone at 800 347 347 or by email : [email protected] 

We are open from Saturday to Thursday 9 am – 7 pm UAE time

Easy 30-Days Return: 

JustLounge offers hassle-free return & exchange in the GCC within 30 days of purchase. If you are not 100% satisfied with your purchase for any reason, please make your request within 30 days after purchase online here.

Return Conditions :

  • Received products should be returned in the original condition with original tags, stickers, and packing.
  • Pack and ship the item with the provided packaging.
  • Receive a Free express return within the UAE, Shipping fees apply elsewhere in the GCC. 
  • A member of our customer service team will call you to arrange the pick up.
  • Get your exchange item or refund
  • Refund will be made only through the original mode of payment.
  • Our customer service will review the item and approve the transaction if all the conditions are respected