CUSTOMER CARE

Our dedicated customer service is here to serve you:

You can shop at justlounge.com 24/7 and your order will be delivered to all GCC countries.

E-mail us and we'll guarantee to get back to you within 24 hours.

If you have any questions about a product or if you need style tips, our excellent customer service team will be able to assist you with your inquiry.

Contact us:
By phone at  800 347 347
By email : [email protected]

We are open from Saturday to Thursday 9 am – 7 pm UAE time

Easy 30-Days Return: 
JustLounge offers hassle-free return & exchange in the GCC within 30 days of purchase. If you are not 100% satisfied with your purchase for any reason follow the steps below:

  1. Submit a return
    • Make your request within 30 days after purchase online here.

Return Conditions :

  • Received products should be returned in the original condition with original tags, stickers, and packing.
  • Pack and ship the item with the provided packaging:
  • Receive a Free express return within the UAEShipping fees apply elsewhere in the GCC. 
  • A member of our customer service team will call you to arrange the pick up.
  • Get your exchange item or refund 
  • Our customer service will review the item and approve the transaction if all the conditions are respected.